Thank you for taking the time to complete this survey – we are keen to introduce this and then make it an annual survey. We want to better understand our members – their volumes, customer journey times and what they value from TeX. But we also want to listen to how we might improve. Please tell us.
Please answer as many of the questions as you can. Estimates for the numbers are really just that – your best guess.
No individual or attributable answers will be published or shared beyond the TeX Operations / Admin team. We expect to publish a brief summary of the responses reflecting the picture across the industry later in the year.
If you have any questions about TeX or this survey please contact us at tex@tisaexchange.co.uk.
Please respond by the end of May 2024. If you would rather discuss your responses on a call please email nigel.jacques-pettinger@tisa.uk.com who will set up a call.