SLA & Operational Advisory Council

Purpose

The TeX SLA & Operational Advisory Council monitors the TeX SLA and considers any operational concerns.

The Council focuses on practical operational and technical issues where they arise in practice during the re-registration process, and will advise on and make recommendations where amends may be necessary to the SLA.

It acts as a centre of expertise for TeX with regard to the service levels required of members when operating transfers, as well as operational and technical aspects of issues affecting TeX and re-registration, including technical and regulatory matters, which specifically impact their administration.

Covering service providers, asset managers, pension providers and other members and associate members of TeX, it informs engagement with policymakers and regulators through the TeX Board, whose activities it supports.

Key Objectives

• To consider, study and report upon to the TeX Board, as required, all initiatives, consultations or developments of any kind that may impact the SLA and operations of TeX.

• To inform the wider TeX membership in written briefings of the strategic and tactical impacts of such initiatives, through the administration team, where appropriate.

• To formulate, and pursue, TeX initiatives related to the members and potential members designed to facilitate beneficial change or to share best practice.

• To have regard, in all its activities, to the best interests of consumers of retail financial services in the UK.

A J Bell Securities Limited

abrdn

Actuare Ltd

Advance by Embark Platform

Aegon Investment Solutions Limited

Aegon UK plc

Allfunds Bank S.A.U

Ascentric

Aviva UK Insurance

Barclays PLC

Barclays Wealth

BNY Mellon

Brewin Dolphin

Brooks Macdonald

Calastone

Charles Stanley

Cheltenham & Gloucester

CMC Markets Investments

Dimensional Fund Advisors Ltd

Embark Platform

Equiniti

Equisoft

Fidelity

FNZ

Hargreaves Lansdown

HSBC

Invesco UK

Investec Wealth & Investment Limited

James Hay

Janus Henderson

L&G

Link Group

Liontrust

M&G

MAN Group

Marlborough Fund Managers

Netwealth

Ninety One UK

Northern Trust

Novia Financial

Nucleus Financial Group

Nutmeg Saving & Investment Limited

Octopus Investments

Origo

Parmenion Capital Partners

Pershing

Pinsent Masons

Platform One

Platform Securities

Premier Fund Managers

Quilter

Rathbone Bros

Raymond James

RBC Brewin Dolphin

Seccl

SEI Investment (Europe)

Seven Investment Management

SS&C

Standard Life

Thesis

Transact

True Potential

Vanguard

Willis Towers Watson