The TeX register is a secure database containing electronic transfer details, relevant transfer information and contact information for TeX members.
Who can access the TeX register?
The TeX register can only be accessed by the designated contacts of TeX members who have completed the full membership process (both joined and registered).
As part of the membership process all designated contacts are given access and a register administrator is created who can control access for that TeX member firm.
If you are having problems with your permissions to access the TeX register, please contact your own register administrator in the first instance or alternatively contact tex@tisaexchange.co.uk
How do I access the TeX register?
The TeX register sits alongside the TeX website.
If you are having problems with your permissions to access the TeX register, please contact your own register administrator in the first instance. If you don’t know who this is, please contact tex@tisaexchange.co.uk
What information displays on the TeX register?
There are several mandatory fields and contacts that all TeX members are required to provide and other optional fields that contain useful information, please refer to the TeX Register Data Dictionary for information.
What contacts are shown on the TeX register?
The following contact role information is shown on the register:
Mandatory contacts
- First Tier Escalation Contact (Name/Role/Phone/E-mail)
- Second Tier Escalation Contact (Name/Role/Phone/E-mail)
- Relationship Manager (Name/Role/Phone/E-mail)
- BAU (Name/Role/Phone/E-mail)
Optional contacts
- Agent (Name/Role/Phone/E-mail)
- UK Agent (Name/Role/Phone/E-mail)
How do I update the TeX register?
The majority of updates can (and should) be completed by your register administrator. This will update the TeX register in real time for all users.
Some core fields can only be updated by TeX as any changes have wider administrative or membership implications. The TeX Register Data Dictionary lists out which fields are not editable by register administrators. For core field changes please email TeX@tisaexchange.co.uk – please include your TeX Membership Reference and the date when the change should be done, as well as the details of the changes required. Please note there are specific notification periods required for some changes.
To update the electronic system details please fill out this form.
Please note we ask for four week notification periods for any changes to electronic system details.
Please note any changes will require approval from your TeX relationship manager.
How do I know the TeX register has been updated?
The TeX register contains an audit log for each registration (when viewing a firm in the TeX register click on the Audit log tab on the main window) which details any changes to register fields or register contacts.
TeX support will continue to issue bulletins for any new entrants and leavers, changes to company name or changes to electronic transfer details. Those bulletins will also be available to reference within the TeX Register https://register.tisaexchange.co.uk
Can I download information from the TeX register?
Yes, a XLSX download option is available to download all information for all companies shown on the TeX register. If required, this can be used to upload information into firms internal systems or to store securely for the use of relevant employees.
How do I know the companies shown on the TeX register are authorised?
Initial and daily checks are completed for all companies registered with TeX against the required FCA permissions or equivalent EEA passported authority (with the exception of associates).
Any company who no longer has one of those permissions will have their TeX membership suspended or terminated as appropriate.
What happens to the TeX register when a company is suspended?
This will be indicated in the ‘Suspended’ field on the TeX register.
What happens to the TeX register when a company leaves TeX?
The company details will be removed from the TeX register.